Head of Operations at Peergrowth Consultancy Co.

Job Description:

Latest job information from Peergrowth Consultancy Co. for the position of Head of Operations. If the Head of Operations vacancy in Dubai matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Peergrowth Consultancy Co. for the position of Head of Operations below matches your qualifications.

Our client, a leading provider of premium flexible workspaces across the Asia-Pacific region, is seeking a Head of Operations to lead the performance and excellence of their flagship centre in Dubai.

This role requires a strategic and hands-on leader with a background in hospitality or serviced workspace operations, a passion for delivering world-class client experiences, and a proven track record of driving operational efficiency and profitability.

Key Responsibilities

Pre-Opening & Launch

• Lead all pre-opening activities, including operational setup, recruitment, and readiness.

• Partner with regional and headquarters teams to ensure a seamless centre launch aligned with brand standards.

Operations Management

• Oversee day-to-day operational performance, ensuring smooth execution across all functions.

• Implement and continuously refine operational policies, systems, and service processes.

• Manage vendor relationships and ensure compliance with company and regulatory requirements.

• Collaborate with cross-functional teams to optimize operational workflows.

Financial & Commercial Performance

• Manage budgets, P&L performance, and operational cost efficiency.

• Support business development and enterprise-level client agreements.

• Monitor market trends to maintain competitive positioning and identify growth opportunities.

• Partner with senior management to achieve financial and strategic objectives.

Client Experience & Retention

• Drive service excellence and ensure a premium client experience at every touchpoint.

• Lead initiatives to enhance client engagement, satisfaction, and retention.

• Train and mentor teams on service delivery standards and brand ethos.

• Utilize client feedback to identify opportunities for improvement.

Qualifications & Experience

• Bachelors degree in Business Administration, Hospitality, or Operations Management.

• 8 to 10 years of relevant experience, preferably in premium workspace, hospitality, or service-driven environments.

• Strong leadership, communication, and stakeholder management skills.

• Demonstrated ability to manage budgets and improve operational performance.

• Fluency in English and Arabic is mandatory.

Job Info:

• Company: Peergrowth Consultancy Co.
• Position: Head of Operations
• Work Location: Dubai
• Country: AE

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Head of Operations at the office Dubai above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.