Digital Health Coordinator - Telemedicine Support at Freelanceshop

المنصب Digital Health Coordinator - Telemedicine Support
نُشر في 21 May 2026
انتهت الصلاحية 20 Jun 2026
الشركة Freelanceshop
الموقع الإمارات العربية المتحدة | AE
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Freelanceshop لمنصب Digital Health Coordinator - Telemedicine Support. If the Digital Health Coordinator - Telemedicine Support الشاغرة في الإمارات العربية المتحدة تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Freelanceshop لمنصب Digital Health Coordinator - Telemedicine Support أدناه تتوافق مع مؤهلاتك.

We are seeking a tech-savvy and patient-centric Digital Health Coordinator to join our growing Telemedicine Support team in the UAE. As the digital healthcare landscape expands, you will play a critical role in bridging the gap between patients and healthcare providers. Your primary goal is to ensure a seamless virtual consultation experience by managing the digital workflow, troubleshooting technical hurdles, and maintaining the highest standards of data privacy.

Key Responsibilities:
  • Virtual Triage: Coordinate and schedule telemedicine appointments, ensuring patients are matched with the correct specialists.
  • Technical Onboarding: Guide patients and doctors through the setup of the telemedicine platform, resolving any audio, video, or connectivity issues before the consultation starts.
  • Patient Journey Management: Follow up with patients post-consultation to assist with digital prescriptions, lab test bookings, and follow-up scheduling.
  • Data Privacy: Ensure all digital interactions and health records are handled in strict compliance with UAE Health Data Laws and DHA/DOH regulations.
  • Platform Support: Act as the الأول point of contact for system glitches, working closely with the IT department to improve the User Interface (UI) based on patient feedback.
  • Insurance Coordination: Verify insurance coverage for tele-consultations and assist patients with the digital claims process.
Requirements:
  • Experience: 2+ years in healthcare administration, customer success, or digital support. Experience in a clinical setting is a plus.
  • Language: Professional fluency in English. Arabic is highly preferred to support the local patient population.
  • Education: Degree in Healthcare Administration, Health Informatics, or a related field.
  • Soft Skills: Exceptional patience and the ability to explain technical instructions to non-tech-savvy users (especially the elderly).
Technical Requirements:
  • Platforms: Proficiency in Telehealth software (e.g., Okadoc, Altibbi, or internal EMR portals).
  • Communication: Mastery of Zoom, Microsoft Teams, and WhatsApp Business for Healthcare.
  • Systems: Familiarity with Electronic Medical Records (EMR) and Health Information Systems (HIS).
Work Details:
  • الموقع: Remote / Hybrid (Must be based in the UAE for regulatory alignment).
  • Schedule: Rotational shifts (including some evening or weekend coverage to match peak patient demand).
  • Compensation: Competitive Tax-Free Salary + Performance-based KPIs.
  • Benefits:
    • Visa: UAE Residency Visa sponsorship.
    • Medical: Comprehensive health insurance.
    • Training: Ongoing certification in Digital Health and Data Privacy.
    • Flight: Annual air ticket allowance.

معلومات الوظيفة:

  • الشركة: Freelanceshop
  • المنصب: Digital Health Coordinator - Telemedicine Support
  • مكان العمل: الإمارات العربية المتحدة
  • الدولة: AE

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Digital Health Coordinator - Telemedicine Support at the office الإمارات العربية المتحدة أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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