Service Project Manager at Shape Your Future with Us

المنصب Service Project Manager
نُشر في 30 Jun 2026
انتهت الصلاحية 30 Jul 2026
الشركة Shape Your Future with Us
الموقع Abu Dhabi | AE
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Shape Your Future with Us لمنصب Service Project Manager. If the Service Project Manager الشاغرة في Abu Dhabi تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Shape Your Future with Us لمنصب Service Project Manager أدناه تتوافق مع مؤهلاتك.

Service Project ManagerClient Relationship & Stakeholder Management
  • Primary Point of Contact: Act as the main interface for the client, proactively communicating with stakeholders on all issues arising during service delivery.
  • Requirement Alignment: Actively respond to, clarify, and manage client requirements, taking full ownership of communication and feedback loops.
  • Change Negotiation: Coordinate and negotiate live environment changes with the client, ensuring perfect synchronization regarding change details, scope of impact, and planned change windows.
Incident & ITIL Process Management
  • Process Governance: Establish, enforce, and maintain management systems for Incident, Problem, Configuration, Change, Release, and SLA-related processes.
  • Major Incident Leadership: Lead the technical service team during major incidents, driving rapid fault diagnosis and recovery by effectively coordinating internal and external resources.
  • Crisis Communication: Maintain continuous communication with the client during incidents, providing real-time progress updates and producing comprehensive post-incident reports.
Reporting, Documentation & Quality Assurance
  • Operational Reporting: Oversee the compilation of monthly operations reports (summarizing activities, alert statuses, etc.) and personally produce the annual service summary report covering platform health, risks, and optimization recommendations.
  • Quality Delivery: Establish standards and benchmarks for service delivery quality management, periodically evaluating performance to propose continuous optimization strategies.
  • Knowledge Management: Responsible for collecting, organizing, and archiving operations documentation, ensuring operations manuals are regularly updated to reflect the live on-site environment.
Project Transition & Risk Management
  • Transition-to-Operations: Guide projects seamlessly from the delivery phase into active operations, communicating environmental parameters to the client and driving the transition process.
  • Risk Mitigation: Conduct proactive risk prevention and manage escalation pathways for post-sales operations.

معلومات الوظيفة:

  • الشركة: Shape Your Future with Us
  • المنصب: Service Project Manager
  • مكان العمل: Abu Dhabi
  • الدولة: AE

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Service Project Manager at the office Abu Dhabi أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

الصفحة التالية »

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