Service Engineer - Production Printer at Nathan & Nathan Human Resources

الوصف الوظيفي:

أحدث معلومات الوظائف من Nathan & Nathan Human Resources لمنصب Service Engineer - Production Printer. If the Service Engineer - Production Printer الشاغرة في Abu Dhabi تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Nathan & Nathan Human Resources لمنصب Service Engineer - Production Printer أدناه تتوافق مع مؤهلاتك.

Job Summary

The primary responsibility of this role is to efficiently respond to and resolve الأول-level production support calls and manage installation tasks. The المنصب involves working in print shops and high-volume production printing environments. In addition to handling service requests, escalations, and installations, the role includes proactively planning preventive maintenance activities using remote monitoring tools. The individual will also collaborate closely with the field support team.

Skills & Qualifications

• Diploma or Degree in Electrical, Electronics, or Computer Engineering.
• Ability to use diagnostic tools such as multimeters and interpret electrical schematics for effective troubleshooting.
• Knowledge of computer systems, networking, colour theory, and relevant software applications.
• Experience with production printers and office equipment (experience with Konica Minolta devices is an advantage).
• Strong customer service, communication, interpersonal, and time-management skills.
• Excellent analytical and troubleshooting abilities.
• Physically active role requiring walking, standing, bending, squatting, and driving for more than 50% of the workday.
• Strong commitment to safety, particularly when working near electrical components.
• Valid UAE driving license.

Key Responsibilities

• Deliver exceptional service to clients by managing service calls and resolving issues in accordance with customer SLA agreements to ensure high levels of customer satisfaction.
• Utilize advanced electromechanical expertise and specialized technical training to troubleshoot, repair, and maintain large-scale production equipment.
• Perform a full range of maintenance activities on assigned products, including diagnostics, software installation, equipment installation and removal, retrofits, and use of remote resolution tools.
• Act as the primary point of contact for customers, ensuring equipment performance, managing maintenance activities, and overseeing AR and supply inventory related to assigned equipment.
• Support and guide team members on policies, procedures, and best practices in equipment repair and service delivery.

معلومات الوظيفة:

• الشركة: Nathan & Nathan Human Resources
• المنصب: Service Engineer - Production Printer
• مكان العمل: Abu Dhabi
• الدولة: AE

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Service Engineer - Production Printer at the office Abu Dhabi أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.