Senior Relationship Manager - Corporate Banking ( Sharjah, Dubai & Abu Dhabi) at Bank of Sharjah

Job Purpose:

• Manage and grow a portfolio of corporate banking clients by delivering customized financial solutions.
• Ensure excellent customer experience while achieving assigned financial and non-financial targets.
• Support the Head of Corporate Coverage in portfolio management, credit assessment, and team oversight.

Key Accountabilities:

Business Development & Relationship Management

• Develop and maintain strong relationships with existing and prospective corporate banking clients.
• Identify new business opportunities across lending, trade finance, cash management, and treasury products.
• Ensure portfolio profitability and maintain healthy asset quality.

Financial & Sales Targets

• Achieve assigned asset, liability, and revenue targets.
• Contribute to the overall growth of the corporate banking business.

Credit & Risk Management

• Conduct financial analysis and prepare credit proposals.
• Monitor early warning signals and take proactive steps to mitigate risks.
• Ensure compliance with internal credit policies, AML/KYC guidelines, and regulatory requirements.

Team Leadership & Support

• Mentor and coach junior Relationship Managers and team members to enhance banking knowledge and client engagement skills.
• Foster a collaborative, results-oriented team culture aligned with the bank’s strategy.
• Support the Head of Coverage in implementing sales discipline, pipeline reviews, and portfolio monitoring.

Customer Experience

• Provide prompt and efficient service to clients, ensuring high levels of customer satisfaction.
• Act as a single point of contact for all client requirements.

Compliance & Governance

• Ensure strict adherence to regulatory requirements, AML/KYC guidelines, and internal policies.
• Maintain proper documentation and operational standards.

Measures of Success:

• Growth in client portfolio value, assets, liabilities, and revenue.
• Credit portfolio quality with minimal delinquencies.
• High client satisfaction and retention scores.
• Compliance with internal policies, regulatory requirements, and timelines.
• Team productivity, performance, and skill development.

Experience & Qualifications:

• Bachelor’s degree or equivalent, preferably in Business, Finance, or Economics.
• 8+ years of solid experiencein managing credit appraisal and relationship management of corporate customers.
• Strong expertise in credit analysis and credit appraisal.
• Proven skills in relationship management.