Job Description:
Latest Job Information from Company Bank of Sharjah as position Head of Middle Office, Head Office. If Job Vacancy Head of Middle Office, Head Office in Sharjah matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Bank of Sharjah as the position Head of Middle Office, Head Office below matches your qualifications.
Job Purpose:
- Centralizeand manage all Credit Analysts and support teams, ensuring efficient credit analysis, transaction support, and resolution of customer queries and complaints. This role will streamline processes, improve compliance, and allow Relationship Managers to focus on business development and client acquisition.
- Lead and manage the centralized Middle Office team, including Credit Analysts and support staff across all branches and the central office.
- Oversee credit analysis quality, compliance, and portfolio monitoring to support Relationship Managers effectively.
- Manage customer queries, complaints, and transaction processing to ensure smooth operational workflows.
- Develop and enforce standardized processes for credit analysis, documentation, and compliance.
- Monitor team workflow, allocate resources efficiently, and ensure optimal turnaround times for credit proposals.
- Coordinate closely with Risk, Compliance, Operations, and Relationship Managers to enhance operational excellence.
- Coach and develop Middle Office team members to improve technical capabilities, customer service, and operational efficiency.
- Perform additional duties as advised by the Chief Wholesale Banking Officer and BOS Management.
Job responsibilities:
- Timely and high-quality submission of credit proposals.
- Reduction in customer complaints and improved resolution turnaround times.
- Compliance with internal credit policies, AML/CTF, and regulatory guidelines.
- Operational efficiency improvements measured by reduced RM workload and faster transaction processing.
- High internal and external customer satisfaction scores.
- Team performance, development, and retention metrics.
Experience & Qualifications:
- Bachelor’s degree in Finance, Economics, or a related field.
- Minimum10 years of banking experience, with significant exposure to corporate banking operations.
- Proven experience in managing credit analysis teams and middle office operations.
- Strong knowledge of corporate credit processes, risk management, and regulatory compliance.
- Excellent leadership, communication, and stakeholder management skills.
- Proficiency in Microsoft Office, digital banking systems, and operational tools.
Job Info:
- Company: Bank of Sharjah
- Position: Head of Middle Office, Head Office
- Work Location: Sharjah
- Country: AE
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Head of Middle Office, Head Office at the office Sharjah above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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