الوصف الوظيفي:
أحدث معلومات الوظائف من Deluxe Holiday Homes لمنصب Guest Relations Officer -GRO- Arabic Speaker. If the Guest Relations Officer -GRO- Arabic Speaker الشاغرة في Dubai تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.
يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Deluxe Holiday Homes لمنصب Guest Relations Officer -GRO- Arabic Speaker أدناه تتوافق مع مؤهلاتك.
Deluxe Holiday Homes is Dubai’s leading vacation rental management firm, offering an extensive range of services including vacation rentals, property management, real estate brokerage, and more. We manage over 700 properties and employ a dedicated team of over 240 professionals, driven by innovation, professionalism, and excellence.
About the role:
As a Guest Relations Officer you will be responsible for ensuring an exceptional guest experience by offering personalized service, handling requests, resolving complaints, and acting as a liaison between guests and various departments. They are also tasked with maintaining high levels of guest satisfaction and fostering a welcoming atmosphere.
Responsibilities
- Direct communications with guests before arrival to coordinate a smooth check-in;
- Welcome guests during check-in and giving a fond farewell to guest while checkout;
- Ensure that all check-ins and checkouts are handled smoothly without unnecessary delay or discomfort to any guest;
- Should possess detailed information about the Apartment/Villa, الموقع attractions and city;
- Maintain up-to date information on arrivals, departures and apartment condition;
- Collect Guest feedback during guest departure along with his likes and dislikes and maintain all guest profiles;
- Upselling of available services such as City tours, Breakfast delivery, Airport drop off and many more plays a crucial part;
- Perform basic cashier activities as and when required for collecting/refunding to the guests;
- Give proper and complete handover to the التالي shift;
- Follow the house rules and policies laid down by the management;
- Conduct pre-arrival, post-departure, initial, on-request and any type of other property inspection and report when required;
- Do other tasks such as viewings, key activation/deactivation, property visits, inspections, transporting, etc when required.
Benefits:
- Competitive Salary Package.
- Employment visa & Medical Insurance Plan.
- Air Ticket Allowance.
- Annual Paid leave.
- A great working environment.
- Comprehensive training and support.
- Opportunity to work with multi-cultural environment.
معلومات الوظيفة:
- الشركة: Deluxe Holiday Homes
- المنصب: Guest Relations Officer -GRO- Arabic Speaker
- مكان العمل: Dubai
- الدولة: AE
كيفية تقديم الطلب:
بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Guest Relations Officer -GRO- Arabic Speaker at the office Dubai أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.
الصفحة التالية »