الرئيسية » Front Office Intern

Front Office Intern at Accor Hotels

المنصب Front Office Intern
نُشر في 15 Feb 2026
انتهت الصلاحية 17 Mar 2026
الشركة Accor Hotels
الموقع Dubai | AE
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Accor Hotels لمنصب Front Office Intern. If the Front Office Intern الشاغرة في Dubai تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Accor Hotels لمنصب Front Office Intern أدناه تتوافق مع مؤهلاتك.

"الشركة Description

Why work for Accor?


We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.


Job Description

Front Office Intern


الأول impressions are everything! As a Front Office Intern, you will be responsible for providing excellent customer service and ensuring that guests have a pleasant experience at the hotel. The role involves a variety of tasks that contribute to the overall guest experience.


What is in it for you:

  • Greet guests upon arrival and assist with the check-in process.

  • Handle check-out procedures, including billing and payment processing.

  • Address guest inquiries, requests, and complaints promptly and professionally.

  • Provide information about hotel amenities, services, and local attractions.

  • Manage room reservations and cancellations using the hotel’s booking system.

  • Assist with modifications to existing reservations.

  • Relay messages and information to guests and team members.

  • Coordinate with housekeeping and maintenance teams to fulfil guest requests.

  • Promote hotel services and amenities, including room upgrades and special packages.

  • Handle payments and maintain accurate financial records.

  • Ensure adherence to hotel policies and procedures, especially concerning safety and security.

  • Handle emergency situations calmly and efficiently.

  • Maintain accurate guest records and documentation.

  • Assist with inventory management of supplies and amenities.

  • Actively solicit and record guest feedback to improve services and address any issues.

  • Provide concierge services, including making restaurant reservations, booking transportation, and arranging tours or activities for guests.

  • Participate in marketing efforts by promoting hotel packages, loyalty programs, and special promotions to guests.

  • Monitor inventory levels of supplies (e.g., brochures, amenities) and coordinate with relevant departments to ensure availability.

  • Assist in training new team members on guest service protocols and hotel operations.

  • Manage the hotel’s lost and found items, ensuring proper documentation and communication with guests.

  • Engage with guests on social media platforms, responding to comments and inquiries as needed.

  • Stay informed about emergency procedures and participate in drills and training sessions.

  • Address any billing discrepancies or payment-related inquiries from guests.


Qualifications

  • High school diploma or equivalent; a degree in hospitality management or a related field is a plus.

  • Strong communication and interpersonal skills.

  • Ability to handle stressful situations and resolve conflicts effectively.

  • Attention to detail and strong organizational skills.

  • Proficiency in using computer systems and Microsoft Office Suite.

  • Basic math skills for handling payments and transactions.

  • Friendly, approachable demeanour with a focus on guest satisfaction.

  • Ability to work flexible hours, including nights, weekends, and holidays.


Additional Information

Diverse, young and vibrant team

"

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معلومات الوظيفة:

  • الشركة: Accor Hotels
  • المنصب: Front Office Intern
  • مكان العمل: Dubai
  • الدولة: AE

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Front Office Intern at the office Dubai أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا الصفحة الرئيسية.

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