Head of Global Business Services at Qataryello

Job Description:

Latest job information from Qataryello for the position of Head of Global Business Services. If the Head of Global Business Services vacancy in Dubai matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Qataryello for the position of Head of Global Business Services below matches your qualifications.

A global premium service provider operating in over 3,000 cities, with a reputation for excellence in customer experience and operational delivery. The Dubai office serves as the central hub for global shared services, supporting high-profile clients across travel, logistics, and corporate sectors. The company is scaling rapidly and committed to innovation, inclusivity, and performance.

• Lead and develop high-performing back-office teams with a global scope of service
• Drive operational performance, ensuring delivery against SLAs, KPIs, and budget
• Implement process improvements to enhance efficiency, scalability, and service quality
• Act as a strategic partner to global stakeholders across EMEA, APAC, and the Americas
• Foster a customer-centric culture of continuous improvement, collaboration, and accountability
• Ensure governance, compliance, and risk management across service areas
• Promote employee engagement and a positive working environment

• Must be based in Dubai currently with track record of working in the UAE
• 10+ years in shared services, customer support, or business services leadership
• Proven success managing 30-80 FTEs in multicultural environments
• Strong communication and stakeholder management skills across global regions
• Experience in travel, logistics, hospitality, or premium service sectors preferred

Job Info:

• Company: Qataryello
• Position: Head of Global Business Services
• Work Location: Dubai
• Country: AE

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Head of Global Business Services at the office Dubai above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.