Duty Manager - Enclave at Wynn Al Marjan Island

الوصف الوظيفي:

أحدث معلومات الوظائف من Wynn Al Marjan Island لمنصب Duty Manager - Enclave. If the Duty Manager - Enclave الشاغرة في Dubai تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Wynn Al Marjan Island لمنصب Duty Manager - Enclave أدناه تتوافق مع مؤهلاتك.

Wynn Al Marjan Island

Wynn Al Marjan Island is an upcoming luxury beachfront resort located less than 50 minutes from Dubai International Airport, set to open in 2027.

About the المنصب

Duty Manager – Enclave, part of the Enclave Operations team, responsible for delivering exceptional guest service and maintaining Forbes Five‑Star standards.

Responsibilities

• Oversee and support the Enclave front‑office team during assigned shifts.
• Ensure smooth check‑in/check‑out processes and provide personalized guest experiences.
• Handle guest concerns and service recovery with professionalism and discretion.
• Coordinate with housekeeping, concierge, butler services, and other departments to fulfill guest requests.
• Monitor guest feedback and assist in implementing service enhancements.
• Maintain accurate records of guest preferences, incidents, and service notes.
• Assist in training and mentoring Enclave team members.
• Ensure compliance with brand standards, safety protocols, and operational procedures.
• Act as the point of contact for VIP guests, anticipating and meeting their needs.
• Support the Duty Manager in managing shift operations and reporting.

Qualifications

• Minimum 3–4 years of experience in front‑office or guest‑services roles, with supervisory experience preferred.
• Experience in luxury hospitality and handling VIP guests.
• Strong leadership, communication, and problem‑solving skills.
• Proficiency in property‑management systems and Microsoft Office.
• Fluency in English; additional languages are a plus.
• Professional appearance and guest‑centric attitude.
• Shift‑based schedule including weekends, holidays, and evenings.
• May involve standing for extended periods and handling guest luggage or amenities.
• Prior experience and training with Forbes Travel Guide standards required.

Benefits

We offer an attractive salary paid in Dirhams (AED), an excellent leave policy, a healthcare package, incentive programs, and other employee benefits.

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معلومات الوظيفة:

• الشركة: Wynn Al Marjan Island
• المنصب: Duty Manager - Enclave
• مكان العمل: Dubai
• الدولة: AE

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Duty Manager - Enclave at the office Dubai أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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