Guest Relations Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort at IHG Hotels & Resorts

Job Description:

Latest job information from IHG Hotels & Resorts for the position of Guest Relations Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort. If the Guest Relations Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort vacancy in Ras Al Khaimah matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at IHG Hotels & Resorts for the position of Guest Relations Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort below matches your qualifications.

First impressions count. To help our guests' experiences start off on an unforgettable note, we're looking for a Guest Relations Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate requests to make guests feel right at home.

• Kicking off truly memorable guest experiences with the warmest of welcomes
• Acknowledging IHG Rewards Club members and returning guests in person or over the phone
• Taking, managing, and receiving payments for guest bookings
• Making the check-in and check-out process feel swift and seamless
• Staying one step ahead of our guests' needs to anticipate requests and offer tailored recommendations
• Being guests' trusted contact – helping with everything from bill issues to restaurant recommendations

• Communication skills – guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
• Problem-solving skills to turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language – extra language skills are a plus, but not essential
• Literate and tech-savvy – good grasp of reading, writing, basic maths and computer skills

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Job Info:

• Company: IHG Hotels & Resorts
• Position: Guest Relations Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort
• Work Location: Ras Al Khaimah
• Country: AE

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Guest Relations Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort at the office Ras Al Khaimah above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.