Customer Service Executive at People Perfect

الوصف الوظيفي:

أحدث معلومات الوظائف من People Perfect لمنصب Customer Service Executive. If the Customer Service Executive الشاغرة في Dubai تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في People Perfect لمنصب Customer Service Executive أدناه تتوافق مع مؤهلاتك.

People Perfect Advisory is seeking a Customer Service Executive to join our dynamic team. If you have a passion for HR and administration, this is a great opportunity to grow your career in a professional and fast-paced environment.

JOB REQUIREMENTS:

• Attend all incoming sales inquiries (walk-in, phone, email, or chat) by providing clear and accurate information about products in a professional, systematic, and focused manner, ensuring at least a 10% customer conversion rate.
• Handle all customer inquiries or complaints empathetically, take necessary action as per established protocols, and follow up for timely resolution to ensure customer satisfaction and retention.
• Record all customer interactions, issues, and feedback (in Bitrix), categorize and analyze data, highlight recurring issues, and suggest improvements for enhanced customer experience.
• Coordinate with internal departments to communicate customer requirements and ensure timely responses through proper channels.
• Manage daily office operations, including maintaining office supplies, coordinating with vendors, and ensuring a well-organized and professional office environment.
• Assist in scheduling meetings, handling correspondence, and maintaining records and documentation efficiently.
• Support HR and administrative functions such as visitor management, filing, and staff coordination when required.
• Ensure the front desk and office area remain clean, welcoming, and professional at all times.

JOB SPECIFICATIONS:

• Bachelor's or Master's degree (BBA/MBA preferred).
• 1 to 2 years of UAE experience in customer service or office administration.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools. 
• Strong verbal and written communication skills in English.
• Excellent organizational and multitasking abilities
• Professional attitude, punctuality, and attention to detail
• Ability to handle customers with empathy and maintain confidentiality

الموقع: Dubai

معلومات الوظيفة:

• الشركة: People Perfect
• المنصب: Customer Service Executive
• مكان العمل: Dubai
• الدولة: AE

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Customer Service Executive at the office Dubai أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.