أحدث معلومات الوظائف من Jumeirah Group لمنصب Assistant Guest Services Manager - Concierge Team - Jumeirah Marsa Al Arab Residences Dubai. If the Assistant Guest Services Manager - Concierge Team - Jumeirah Marsa Al Arab Residences Dubai الشاغرة في Dubai تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.
Assistant Guest Services Manager - Concierge Team - Jumeirah Marsa Al Arab Residences Dubai
Job الموقع: Dubai, UAE | Industry: Hospitality | Function: Guest Service / Customer Service | Salary: 9,000-11,000 AED monthly (market estimated) | نوع الوظيفة: Full-Time
Overview
Jumeirah Marsa Al Arab Residences is seeking an experienced Assistant Guest Services Manager to lead its Concierge team. This role focuses on delivering world‑class guest experiences while managing operations, handling escalations, and ensuring compliance with brand standards.
What You’ll Do
Handle guest complaints professionally and follow Jumeirah complaint‑handling procedures, ensuring timely resolution and guest satisfaction.
Manage daily CID reports with accuracy and compliance to input standards.
Oversee Night Manager duties during days off and vacation periods, including auditing processes and rate discrepancy reports.
Conduct regular training sessions to enhance team performance and maintain quality awareness.
Ensure complete privacy for guests and safeguard confidential information.
Perform spot checks in Opera for guest profiles, market segmentation, and input standards; provide training for improvements.
Ideal Profile
Bachelor's Degree in Hospitality Management or a related field.
3‑5 years of experience in a luxury hotel environment.
Proven leadership and team management skills.
Strong problem‑solving abilities and operational knowledge of Front Office systems (Opera).
Creative, detail‑oriented, and committed to service excellence.
What We Offer
Attractive tax‑free salary paid in AED.
Complimentary accommodation and meals.
Annual flights الرئيسية and generous leave benefits.
Comprehensive medical insurance and life coverage.
Discounts on Jumeirah properties worldwide and functional incentives.
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معلومات الوظيفة:
الشركة: Jumeirah Group
المنصب: Assistant Guest Services Manager - Concierge Team - Jumeirah Marsa Al Arab Residences Dubai
مكان العمل: Dubai
الدولة: AE
كيفية تقديم الطلب:
بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Assistant Guest Services Manager - Concierge Team - Jumeirah Marsa Al Arab Residences Dubai at the office Dubai أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.
انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
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