Team Leader - Telecom at Sharaf DG

Job Description:

Latest job information from Sharaf DG for the position of Team Leader - Telecom. If the Team Leader - Telecom vacancy in Dubai matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Sharaf DG for the position of Team Leader - Telecom below matches your qualifications.

Dubai, United Arab Emirates | Posted on 10/06/2025

• Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers.
• Provide detailed information about plan features, benefits, and pricing to potential clients.
• Identify opportunities to enhance revenue through upselling and cross-selling of products or services.
• Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally.
• Meet quality Key Performance Indicators (KPIs) related to customer service, such as response time, resolution time, and customer satisfaction scores.
• Collaborate with audit teams during Internal & external audits, ensuring compliance with industry regulations.
• Handling of Telecommunications Regulatory Authority (TRA) audits, ensuring compliance with relevant regulations.
• Contribute to internal mystery shopping initiatives to assess the quality of customer interactions.
• Achievement of individual sales and productivity targets
• Providing Solutions to Customers Queries/Requirements
• Thorough knowledge of products in his department
• Oversee day-to-day operation
• Create a healthy and motivating work environment and atmosphere
• Listen to team members’ feedback and resolve any issues or conflicts
• Motivating the team to achieve organizational goals.
• Delegating tasks to team members.

Experience (Yrs& Field) : 3 - 5 years of experience in similar role

Educational Qualification : Graduation or Diploma or an equivalent qualification

Below 35 years.

Immediate Joining on or before 20th September 24.

Salary - 4850/- AED(Gross + allowance) + Incentives

Skills & Abilities:

Customer Focus, Result Orientation, Teamwork, Communication. Arabic knowledge is an advantage. Good PC skills, especially MS Excel, Confidence and skillful negotiating skills.

Job Info:

• Company: Sharaf DG
• Position: Team Leader - Telecom
• Work Location: Dubai
• Country: AE

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Team Leader - Telecom at the office Dubai above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.