TAGALOG AGENT FOR CALL CENTER

Responsibilities:

• Ask pertinent questions to understand the customers requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customers personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the companys reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
• Cold call people using a given phone directory to sell products or solicit donations
• Answer incoming calls from prospective customers
• Use scripts to provide information about products features, prices etc. and present their benefits

Requirements and skills:

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection

Job Type: Full-time

Pay: AED2,800.00 - AED3,000.00 per month

Information :

• Company : New Fields Exhibition Organizing LLC
• Position : TAGALOG AGENT FOR CALL CENTER
• Location : Dubai
• Country : AE