Service Advisor - Jeep at ALFAHIM

الوصف الوظيفي:

أحدث معلومات الوظائف من ALFAHIM لمنصب Service Advisor - Jeep. If the Service Advisor - Jeep الشاغرة في Abu Dhabi تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في ALFAHIM لمنصب Service Advisor - Jeep أدناه تتوافق مع مؤهلاتك.

Key Accountabilities:

• Operations: Evaluate and receive customer vehicles according to the manufacturers guidelines and procedures. Determine customer needs and transfer those requirements into Dealer Management System (Autoline) pre-order form. Consult and conclude the final agreement of the repairs required and obtain customer signature on the order form.
• Scope of Repair: Clarify scope of repair to the customer. Produce damage and repair calculations, cost estimates using suitable systems provided by the manufacturer and discuss this with the customer/insurance الشركة. Consult the line manager or senior service advisor for support and advise for correct diagnosis.
• Process Management: Effectively follow up and oversee progress for each job order to meet the agreed deadlines and check parts ordering status on daily basis. Cross check the original customer complaint in the pre-order form against the job card labor operation numbers to ensure agreed repairs are all concluded. Promote safety rules defined for the equipment, instruments and products.
• Handover & Delivery: Prepare the invoice, update the customer on final payment and prepare the vehicle for active vehicle handover. Inform time for delivery, explain invoice details and advise on future repairs or maintenance needs. Contacts customer 2-3 days for service follow-up feedback.
• Reports: Prepare reports to facilitate customer and management review. Highlight technical failures or those depicting performance indicators such as number of vehicles received, downtime, repairs carried out, etc.

Qualifications:

Diploma in Automobile, Mechanical Engineering or equivalent.

UAE Driving Licence.

Experience:

• 4 years of minimum experience in customer care & operations experience within automotive work shop.
• Experience in passenger vehicles is preferred.

معلومات الوظيفة:

• الشركة: ALFAHIM
• المنصب: Service Advisor - Jeep
• مكان العمل: Abu Dhabi
• الدولة: AE

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Service Advisor - Jeep at the office Abu Dhabi أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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