Guest Experience Agent Telephone Operator Arabic Speaker at TALENTMATE

الوصف الوظيفي:

أحدث معلومات الوظائف من TALENTMATE لمنصب Guest Experience Agent Telephone Operator Arabic Speaker. If the Guest Experience Agent Telephone Operator Arabic Speaker الشاغرة في Dubai تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في TALENTMATE لمنصب Guest Experience Agent Telephone Operator Arabic Speaker أدناه تتوافق مع مؤهلاتك.

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do-not-disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guests of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider’s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all الشركة policies and procedures; report accidents, injuries and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect الشركة assets. Welcome and acknowledge all guests according to الشركة standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.

• Job Number: 26071034
• Job Category: Rooms & Guest Services Operations
• الموقع: Dubai Fountain Street, Downtown Dubai, Dubai, الإمارات العربية المتحدة, 11788
• Schedule: Full Time
• Located Remotely?: N
• المنصب Type: Non-Management
• Role Level: Not Applicable
• Work Type: Full-Time
• الدولة: الإمارات العربية المتحدة
• City: Dubai
• الشركة Website:
• Job Function: Hospitality & Guest Services
• الشركة Industry: Hospitality

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status or other basis protected by applicable law.

معلومات الوظيفة:

• الشركة: TALENTMATE
• المنصب: Guest Experience Agent Telephone Operator Arabic Speaker
• مكان العمل: Dubai
• الدولة: AE

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Guest Experience Agent Telephone Operator Arabic Speaker at the office Dubai أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.