الوصف الوظيفي:
أحدث معلومات الوظائف من ALDAR لمنصب Specialist - Environmental Services - Aldar Retail Management. If the Specialist - Environmental Services - Aldar Retail Management الشاغرة في Abu Dhabi تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.
يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في ALDAR لمنصب Specialist - Environmental Services - Aldar Retail Management أدناه تتوافق مع مؤهلاتك.
Job Purpose
The Specialist - Environmental Services is responsible for coordinating, inspecting, and following up on the daily delivery of mall soft services, including cleaning, waste management, pest control, landscaping coordination, and related customer-facing support services. The role ensures that service providers meet agreed SLAs/KPIs, mall standards, hygiene requirements, and customer experience expectations, while supporting the Mall Head of Operations / Mall GM in maintaining mall readiness, service quality, and operational continuity.
Key Responsibilities
Soft Services Operations
- Oversee daily delivery of soft FM services including cleaning, waste management, landscaping, pest control.
- Conduct routine inspections and audits to ensure workplace cleanliness and compliance with hygiene and safety standards.
- Support mall readiness across public areas, restrooms, food courts, parking, back of house areas, service corridors, waste rooms, tenant impacting common areas, event spaces, and external customer facing areas.
- Ensure all soft services are executed in line with SLAs, KPIs, and contractual requirements.
- Coordinate outsourced vendors delivering cleaning, pest control, landscaping, and other soft FM services.
- Monitor vendor performance, address deficiencies, and oversee corrective actions.
- Support procurement and contract renewals processes by providing site level performance feedback, service observations, and operational
Health, Safety & Compliance
- Support compliance with health, safety, hygiene, fire safety, COSHH, environmental, and statutory requirements related to soft services, in coordination with HSE, Mall Operations, and approved service providers.
- Report any hazards, incidents, or service issues and maintain accurate documentation.
- Promote a safe working environment and ensure team adherence to site rules and regulations.
- Serve as the primary contact for soft FM related issues and service requests.
- Maintain strong relationships with internal stakeholders, end users, management, and external vendors to ensure excellent workplace experience. Handle complaints, requests, and escalations promptly and professionally.
Administration & Reporting
- Maintain job tracking logs, service reports, inspection checklists, and vendor performance evaluations.
- Maintain and update site level soft services asset records in line with mall operations requirements.
- Prepare periodic reports covering service performance, incidents, quality assessments, and improvement recommendations.
- Support the Mall Head of Operations / Mall GM with budget tracking, cost control initiatives, and service related expenditure monitoring
Qualifications
- Degree in Facilities Management, Business Administration, or related field.
- FM certifications such as BIFM/IWFM, NEBOSH, IOSH, BICSc, or equivalent.
- Experience with CAFM/CMMS systems.
Experience
- 3-5 years of experience in Soft FM operations (cleaning services, Malls, Hotel chains etc.).
- Good understanding of FM standards, HSE regulations, sustainability measures and vendor management.
- Strong communication and customer service orientation.
Skills
- Vendor and contract management.
- Building and managing SFM budget.
- Soft services operations management
- Workplace hospitality & customer service
- Health & safety compliance
- Report writing and documentation
- Sustainability Improvement
- Time management and multitasking
- Problem solving and decision making
- Stakeholder communication and coordination
معلومات الوظيفة:
- الشركة: ALDAR
- المنصب: Specialist - Environmental Services - Aldar Retail Management
- مكان العمل: Abu Dhabi
- الدولة: AE
كيفية تقديم الطلب:
بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Specialist - Environmental Services - Aldar Retail Management at the office Abu Dhabi أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.
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